Increasing influence
We've looked at "when a message has power" as well as "when training works". Suppose you've got them both in place. Now the question remains: How can we increase or maintain our power of influence?
Influence was never static. It's always fluctuating - up or down. If we're not taking action to increase our degree of influence, then it automatically decreases. Here's the fact: Most people give little thought to whether what they are doing increases or decreases their level of influence with others. Had they been trained in basic principles of influence, they would have experienced dramatic improvement in being able to reach and convince others.
A good example of such principles is found for instance in Dr Stephen R. Covey's instructions where among other things he talks about "The Emotional Bank Account". The principles are simple and above all practical and easy to apply on a day-to-day basis (listed here). Influence is action. It is doing! This is at the heart of the matter - we either add or subtract influential power - through every single action we take in relation to others. Action is where it's found. Good action increases influence. Poor action or no action decreases influence.
The 3 Energies behind every form of influence are Passion, Connection and Intuition. These three cover the entire spectrum of influence. Whereas Dr Covey's example only covers one of them with the concept of the Emotional Bank Account, all influence stems from these 3 Energies.
From a birds eye view and higher perspective influence is energy. Therefore, the more energy we pass on the greater the influence we will have. Being an energy carrier and energy transmitter makes all the difference. Energy and influence travels upward in a spiral staircase through three basic questions - so basic it's almost hard to grasp:
- What am I trying to achieve?
- Who can help me accomplish it?
- How will I stimulate them to pull the load with me?
These three - and in this order - WHAT, WHO and HOW and our ability to answer them are what decides our persuasive abilities.
- WHAT relates to our identity. It reveals who we are and what we are about. For instance, research shows how every successful company on average takes seven years to answer this first question.
- The question of WHO guides us in which people that matter most. Everyone is unique and has equal value, but when seeking to accomplish specific goals and objectives some people are worth spending more time and effort with than others.
- Asking HOW confronts us with the need to become specific as well as accept that others may know more than we do.
The WHAT, WHO and HOW apply to every aspect of life; personal, organizational, family, politics etc. Only people who know WHAT can be truly effective in answering WHO. Only people who know WHO can be truly effective in answering HOW. Only people who know HOW revisit WHAT with real insight. Constantly working up the spiral in this way is the essence of influence. All else is a subspecies or lesser variety thereof.
The first energy, PASSION, comes from answering the first question of WHAT. The second energy, CONNECTION, comes from answering WHO. The third energy, INTUITION, is triggered by HOW. Energy and influence comes through interactive reflection on the most basic questions we can ask. This is why basic is and always will remain most powerful.
Summing up: Influence is hard work, but most of the influential powers we have are generated much earlier in the process than what people may think. When you call someone, speak with someone or write something 80% or more of the influence you have in the moment comes from preliminary effort - not what causes your current perspiration. Work today to influence tomorrow!

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